Privacy & Data Protection Policy

ICO Registration Number: Z4759616

Your privacy protected

This privacy and data protection policy sets out how  Knightsbridge Court Owners & Residents Association (Knightsbridge) uses and protects any information that you give MDA and Lomax when you use this website and/or our services.

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Website Statement:

Knightsbridge is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

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What we collect

We may collect the following information:

• Name

• Contact information including email address

• Demographic information such as postcode, preferences and interests

• Other information relevant to customer surveys and/or offers

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Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

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How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

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We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

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Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

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You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can turn cookies off in your browser www.themarketingpeople.com/blog/index.php/how-to-turn-cookies-off-in-browser/, however this may prevent you from taking full advantage of the website.

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Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

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Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

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• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at talk@wa11ta.org
   

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the General Data Protection Regulation (GDPR), no fee will be payable. If you would like a copy of the information held on you please email:  talk@wa11ta.org

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If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

 

Cookies Policy

Cookies Introduction

In accordance with the English law on Cookies we are committed to cookie compliance and provide the following advice to enable you to manage the use of cookies.

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This website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that contain information sent from a web server, and then stored by your web browser on your computer's hard drive or mobile device and used when you browse our website or access our free blog content. They enable our site to identify your web browser but do not contain personal information such as your name or other personal details.

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They help us to improve our site and deliver a better experience for our users. Some of the cookies that we use are essential for the site to operate.

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We Do Not Use Cookies To:

• Collect any personal identifiable information (without your express permission)

• Collect any sensitive information (without your express permission)

• Pass data to advertising networks

• Pass personally identifiable data to third parties

• Pay sales commissions

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Our Cookies Help:

• Effectively administer our website

• Improve the user experience

• Remember your settings during and between visits

• Improve the security/speed of the site

• Aggregate information about the usage and effectiveness of our site

• Allow you to share pages with social networks

You can learn more about all the cookies we use below

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Allowing Us to Use Cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, as your consent to accept our use of cookies. Should you not consent then we provide information on how to remove cookies below, however doing so will likely mean that you may not be able to access all, or parts of our site.

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We use traffic log cookies on our website and blog to identify which pages are being used. This helps us analyse data about web page traffic and improve our website to be more user friendly. We only use this information for statistical analysis purposes and then the data is removed from the system.

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Our Own Cookies

We use cookies to make our website work in the following ways, and all are used to improve the user experience:

• Allowing you to add comments to our site

• Contact form validation to prevent spam emails being sent

• Tracking anonymous visits to website for statistical purposes

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Social Website Cookies are not used

The privacy implications on this will vary from social network to social network, and so we do not provide any Links to maintain client/user confidentiality

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Anonymous Visitor Statistics Cookies

We use cookies to compile anonymous visitor statistics for example: how many people have visited our website, what operating system they are using (e.g Mac or Windows that helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These analytic programs also tell us if, on an anonymous basis, how people reached this site (e.g. from a search engine).

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To disable Google Analytics, visit this tool -https://tools.google.com/dlpage/gaoptout

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Turning Cookies Off

Most modern browsers allow you to control your cookie settings. You can disable them completely by editing your browser settings, however in doing this you may be limiting the functionality that is displayed on our website and also a large population of websites on the Internet that use cookies to serve their content.

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To learn how to disable cookies on browsers please click here.http://support.google.com/accounts/bin/answer.py?hl=en&answer=61416

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If you are concerned about cookies tracking your movements on the Internet then you may be concerned about spyware. Spyware is the name given to a particular group of cookies that track personal information about you. There are many anti spyware programs that you can use to prevent this from happening. Learn more about antispyware software - http://en.wikipedia.org/wiki/Spyware

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Cookie Check

Our website uses a cookie to display our "Cookie Notice" at the top of the page. In order for us to remember that a user has agreed and wishes to close that notice we store an anonymous cookie that removes that notice for a period of 7 days. If you do not wish this cookie to be stored then you can choose not to close the notice.

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Contact Forms (Captcha)

Our website may use a session cookie to provide users with a contact form validation service known as captcha. This cookie does not store any personal information about you and is only used to check the captcha form field to verify that a human being has entered the information.

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Google Analytics

We use Google Analytics to analyse the use of this website. Google Analytics uses cookies to generate anonymous statistical and other information about website use. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html

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Google Maps

We use Google Maps to give users the opportunity of visiting our business location. Google Maps only uses cookies to enable you to use the functionality of their map software. No personal information is stored on our website through the use of Google Maps​

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Your data protected:-

Data Protection and General Data Protection Regulation (GDPR)

Knightsbridge is fully committed to full compliance with the requirements of the GDPR, and will therefore follow procedures which aim to ensure that all employees, consultants or other servants or agents of the company (collectively known as data users) who have access to any personal data held by Knightsbridge are fully aware of and abide by their duties under the GDPR.

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Statement of Policy

Knightsbridge needs to collect and use information about people with whom it works in order to operate and carry out its functions. These may include members of the public, current, past and prospective employees, clients and customers and suppliers. In addition Knightsbridge may be required by law to collect and use information in order to comply with the requirements of central government and the GDPR. This personal information must be handled and dealt with properly however it is collected, recorded and used and whether it is on paper, in computer records or recorded by other means.

Knightsbridge regards the lawful and appropriate treatment of personal information as very important to its successful operations and essential to maintaining confidence between Knightsbridge and those with whom it carries out business. Knightsbridge therefore fully endorses and adheres to the Principles of the General Data Protection Regulation May 2018.

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Handling personal/sensitive data

Lomax will, through management and use of appropriate controls, monitoring and review:-

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Use personal data in the most efficient and effective way to deliver better services.

Strive to collect and process only the data or information which is needed.

Use personal data for such purposes as are described at the point of collection, or for purposes which are legally permitted.

Strive to ensure information is accurate.

Not keep information for longer than is necessary.

Securely destroy data which is no longer needed.

Take appropriate technical and organisational security measures to safeguard information (including unauthorised or unlawful processing and accidental loss or damage of data

Ensure that information is not transferred abroad without suitable safeguards

Ensure that there is general information to the public of their rights to access information.

Ensure that the rights of people about whom information is held can be fully exercised under the General Data Protection Regulation.

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The GDPR includes the following rights for individuals:  

the right to be informed;  

the right of access;  

the right to rectification;  

the right to erasure;  

the right to restrict processing;  

the right to data portability;  

the right to object;

and  the right not to be subject to automated decision-making including profiling.

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The Principles of Data Protection

Article 5 of the GDPR requires that personal data shall be:

 

a) processed lawfully, fairly and in a transparent manner in relation to individuals;

b) collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes; further       
processing for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes shall not be considered to be incompatible with the initial purposes;

c) adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;

d) accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay;

e) kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes subject to implementation of the appropriate technical and organisational measures required by the GDPR in order to safeguard the rights and freedoms of individuals; and

f) processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.”

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ICO Registration Number: Z4759616

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V2.0 - Published 10 October 2022©